Retreat Crassula Ovata

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4.1

( 16 reviews )

Hotel, Resort, Inn

Closed 12:00 PM - 11:00 AM See Hours

upper pelling, helipad, Sikkim 737113, India

+91 7063-875-427

Introducing Retreat Crassula Ovata, a renowned brand located in upper Pelling, Sikkim, India. With a rating of 4.1 out of 5 stars, this retreat offers a great experience for visitors seeking sightseeing, recreation, and getting around. Nestled in the beautiful surroundings of Pelling Helipad Ground, Retreat Crassula Ovata provides a mesmerizing atmosphere for guests. The retreat boasts a range of amenities including free Wi-Fi, free breakfast, parking, a pool, laundry service, room service, and a kid-friendly environment. Additionally, some rooms are equipped with kitchens for added convenience. With its fitness center, guests can easily maintain their exercise routines. Retreat Crassula Ovata guarantees a comfortable and enjoyable stay for all.

Reviews

4.1/5

16 reviews

5 stars

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1 stars

Matt s

March 22, 2024

The Hotel seemed to have great views. But there are different types of rooms. Most rooms face the Mount Kanchenjunga side. But from rooms below the road level, especially the lower most level (500s), the view is likely to be partially obstructed by trees. Cats may easily come to balcony as that is near a tin shade (Room 502). There are a few (probably two) rooms which face the other side (not Mount Kanchenjunga). Two rooms have Toilets with large glass (not frosted glass) windows facing the roadside / helipad (now the ropeway is under construction). Though curtains are there. We should have checked the rooms well in advance. Please check the timings and other details from the hotel, more so for too early/late check in/check out or if something wants to stay outside after 9pm. However the room was spacious and well decorated. Adequate furniture and charging points were there. Service was good. Next time, I would like to call them over phone to check the location of the room being booked.

Peter ronald

March 22, 2024

My stay at this hotel was enjoyable. The room was quite clean, and the staff's friendliness added to the positive experience. Its convenient location made it easy to explore the city, and the reasonable price made it a great value. It also offers a breathtaking view of the surrounding mountains, and even the Kanchenjunga if skies are clear.

Robert safian

March 22, 2024

We had a great experience with this hotel, room balcony view was excellent. The food provided by them was very delicious. All the hotel staff was very helpful and caring. Thank you for your service ❤️

Amit mohanty

March 22, 2024

Stayed for 3 nights with family. Awesome location with well maintained and clean rooms. Food quality and quantity are both adequate and Awesome. Staffs are well behaved and always ready to serve.

Robert aguirre

March 22, 2024

Absolutely terrible! Although the staff were very well behaved, the manager was extremely rude and unprofessional. All the other boarders staying at the time had faced the same behaviour as us. Extremely overpriced for the quality being provided- on the 2nd day, water supply went missing in some of the rooms. Something truly bizarre that happened to us there-we were discussing our trip plans with the driver but once the driver left, the manager chewed us out for speaking politely with the driver! My husband and I were stunned! He literally said "do you not have any status? Why are you speaking with a drunkard?". This entire time, we could sense that the manager himself was drunk. Additionally, the kitchen staff informed us that the exhaust was broken in the kitchen and inspite of repeated complains to the management, they were not fixing it. That made sitting at the restaurant impossible! Would not recommend, we decided to check out a day early because the stay was highly unpleasant and completely subpar.

Jian luo

March 22, 2024

The hotel was awesome. Nice view room for kanchenjungha mountains are available. The hotel staff was very good and the food given was tasty as well. Overall very nice hotel .

Mike dobek

March 22, 2024

I'm very much satisfied. Mr. Gurung is a very helpful and gentle person. Restaurant service and charges are appropriate. On day one I requested for cornflakes in breakfast. They arranged it on day two. It was beyond my expectation.

Bonnie gonyer

March 22, 2024

Hotel Retreat CresullaOvata.. Rating * One Star Manager : Rude Behaviours. When I asked that heater is not working, he replied rudely that you have to put fire under your bed. Power cut so often. The whole night we were without power supply. No sufficient fuel was kept for generator. Food Quality is OK. But Manager is the main nonsense fellow..